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ERCM : the only agency in Morocco approved by the international group of recovery

International collection now is possible with ERCM

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ERCM presents the secrets of a successful recovery

Manage customer risks with ERCM reference

Who Are We ?

The Debt Collection Expert Morocco ERCM is a company specializing in Commercial Debt Collection and Corporate Reports in Morocco and abroad,approved byInternational Group. We have a network of correspondents around the world that allows us to collect receivables easily so precise business information.                Thanks to our know-how in debt collection,we ensure a personalized follow-up of your files. For us,no case or customer is the same.Our services range from the collection of receivables from unpaid invoices to major financial claims,and to the treatment,including judicial,of disputed claims.Having all the information about the companies around you,your suppliers,your customers or your partners is essential to limit your business risks and unpaid debts. ERCM,a commercial business intelligence specialist,provides you with up-to-date and personalized survey reports to help you make the most of your decision-making.

Our values

Our values ​​always encourage us to innovate the right solutions to support our customers from A to Z and to believe in our skills and our know-how to reach our objectives

Honesty
Perseverance
Seriousness
Efficiency

why choose Us?

  • Our know-how in the field of B to B / B to C collection                          
  • Our Experience in Specific Processing of Customer Records                          
  • Our sharp follow up to closing                          
  • Our commission after result                          
  • Trust of our customers in Morocco and abroad

  • Honesty  
  • Efficiency  
  • Custom Tracking    
  • The True Sense of Sharing

We update our customers through our information system, so we take any advice or remarks from our client to develop our sharing and monitoring processes.

112
Our Clients
5275
the claims entrusted
4113
The debts recovered

Our Recovery Process ?

Our Services

Our know-how in debt collection, we ensure a personalized follow-up of your files. For us, no case or customer is the same. We target lost files, irrecoverable files, doubtful customers, we reduce provisions for customer charges and risks.   Our services range from the amicable collection of receivables (Invoices, checks, bills, PV, CPC ...) to major financial claims, and the treatment,including judicial,of disputed claims through our lawyers.The debt collection methodology used is adapted to the specificities of each client

Recovery of commercial and civil claims in Morocco and abroad

Each type of debt and debtor corresponds to a specific and adapted methodology.The actions carried out by ERCM correspond to scenarios adapted to these typologies.The means implemented to recover your outstanding payments depend on the size of the sums due,the nature of these outstanding payments and the age of the debts.

Commercial Intelligence & Credit Report BtB

Knowing your customers,suppliers or partners is essential to limit your business risks.ERCM Trade Intelligence Specialist,provides you with all the information on companies and companies through up-to-date and customized survey reports.This is to help you better when making your decision.These investigation reports can be sent to you within a shorter or shorter time.

Training of collection agents

In order to share our know-how with our customers,We offer training packages for companies who want to update their internal collections processes                   

Location & Traceability

Find customers or bad payers having changed their address "the exact location of the domicile of a debtor",In order to be able to initiate reliable and rapid recovery actions, to the more detailed survey including heritage elements,ERCM offers a range of specific services adapted to your needs In all cases, our fees are due only in case of successful research.

For any information?

Thank you Fill out this form, our customer service will process your request for information as soon as possible

Contact Us

265 BD ZARKTOUNI RESIDENCE SHEMSSI ETAGE 9 MAIN OFFICE 92

Casablanca Morocco

Email :service.commercial@ercm.ma

Direct Phone :+212 520 011 220

Fax :+212 520 203 195

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Last News of the Collection

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85 BILLION Dirhams UNPAID ON CHECKS. 570,000 PEOPLE PROHIBITED TO ISSUE CHECKS. LACK OF CONFIDENCE OF THE OPERATORS RESULTED IN THE RETURN INTO FORCE OF THE FIDUCIARY CURRENCY AND TRANSFERS. A CENTRAL OPERATIONAL IRREGULAR CHECKS BEGINNING 2019

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The collection of unpaid invoices

Industry, construction and communication companies account for half of the unpaid bills in the banking system. At the end of March, the rate of contentiousness of private companies reached 11%. The good news comes from households.

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Since it was set up almost 6 years ago, the credit bureau, which provides information on borrowers, has been well adopted by banks, finance companies and microcredit associations.It is however less known or less controlled by customers.However,they are called to take a close interest in this system. Because in some cases, they may have to challenge any erroneous data that could indirectly block their access to financing. It has indeed been proven that the information gathered by the central risk department on each client at the level of a single document, called a credit report, sent to the credit institutions to help them decide on the granting of financing, may not reflect the actual situation of the applicant.